1.Pharmacovigilance Reporting Quality and Bottleneck Analysis
KPI and Heatmap Analysis · 2026
A pharmacovigilance team utilized a dashboard to analyze adverse event reporting quality, revealing critical process failures. The analysis showed 'Follow-up Obtained' at just 15.2% (with 84.8% lacking follow-up) and a 'Serious Escalation' regulatory action rate of 0.0% across 1,580 serious cases. Text analysis identified average completeness at 39.8/100, with only 25.7% of cases arriving within 30 days, and patient reports showing a weak follow-up rate of 12.6%. An impact-ranked blocker ladder pinpointed 'Private Clinic' and 'Tertiary Hospital' as top operational drags. This illustrates how evaluating operational bottlenecks is one of the key performance management methods for ensuring regulatory compliance.
What it shows:
How to identify specific operational drags and compliance failures using KPI cards and heatmaps.




