1.Employee Complaint Theme Map Analysis
People Analytics · 2026
A people analytics team used a scatter plot to distinguish between common employee complaints and the actual drivers of severe dissatisfaction by plotting the frequency of mention against the rating drag. The chart revealed that while work-life balance was frequently mentioned, it had a minimal rating drag of 0.1, whereas leadership issues appeared in nearly 30% of negative comments and carried a high rating drag of approximately 0.95. This visualization proved to HR leadership that retention investments needed to pivot toward the leadership and recognition issues actually destroying employee satisfaction.
What it shows:
Identifies high-impact retention blockers hidden within open-text employee feedback.




